At PHORINTH, we prioritize customer satisfaction and work diligently to deliver high-quality services. In the event that you are not entirely satisfied with your purchase, we are here to help.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a specified number of days.
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you've done all of this and you still have not received your refund yet, please contact us at [email protected].
Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: PHORINTH, 123 Business Lane, Suite 400, Metropolis, MT 54321.
To return your product, you should mail your product to: PHORINTH, 123 Business Lane, Suite 400, Metropolis, MT 54321. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions regarding our refund policy, please do not hesitate to contact our support team at [email protected]. We are here to assist you with any concerns you may have.